← Back to Resolvo.AI
Cancellation Policy
Last updated: July 2, 2026
This policy explains how to cancel your RESOLVO PRO subscription and what to expect once you do.
30-day notice required. To cancel your subscription, you must notify us at least 30 days before your next billing date. Your cancellation will be processed at the end of that 30-day notice period, and your subscription will remain active — and billable — until then.
How to Cancel
- Send a cancellation request to support@resolvo.co.za, including your account email and organization name.
- We will confirm receipt of your request and the effective cancellation date.
During the Notice Period
- Your account remains active and billable for the full 30-day notice period.
- You will continue to have access to Resolvo.AI and all subscribed features until cancellation takes effect.
- Any payment due during the notice period must still be made as normal.
After Cancellation Takes Effect
- Your access to Resolvo.AI will end at the close of the notice period.
- No further charges will be billed after cancellation is processed.
- We do not provide partial refunds for time remaining in an active billing period.
Rejoining
You are welcome to resubscribe to Resolvo.AI at any time after cancellation, subject to then-current pricing.
Contact
Questions about cancellation can be sent to support@resolvo.co.za.